CSGL ELECTRICAL WHOLESALERS TERMS AND CONDITIONS

Effective Date: 14/09/2024

1.Introduction

1.1. Welcome to CSGL (the “Website” or “Platform”).

1.2. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, the user of the Website (hereinafter referred to as “you,” “User,” “Users,” or “Client”), and CSGL (hereinafter referred to as the “Company,” “we,” “us,” or “our”).

1.3. These Terms govern your access to and use of the Website and all related services, products, and content made available through the Website (collectively referred to as the “Services”).

2.Acceptance of the Terms

2.1. By accessing, registering, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website or the Services.

3. Our Privacy Policy

3.1. To review our privacy policy, please read the “Privacy Policies” on our website.

4. Amendment to the Terms

4.1. The Company reserves the right to amend these Terms at any time. Any changes will be communicated to you and will apply to all orders placed after the date of such changes.

5. Sale of Goods

5.1. Products and Scope

5.1.1. CSGL (“Company”) specialises in the wholesale of electrical goods including, but not limited to, Emergency Lighting, EV Chargers, Cables & Fixings, Fires & Security, Switches & Sockets, Indoor Lighting, Outdoor Lighting, Trunking & Conduit, and Workwear (collectively referred to as the “Goods”).

5.2. Ordering and Acceptance

5.2.1. All orders placed with CSGL are subject to acceptance by the Company. No contract will exist between you and the Company until your order has been accepted and confirmed in writing by the Company.

5.2.2. The Company reserves the right to reject or cancel any order at its discretion, including, but not limited to, situations where the Goods are no longer available or if there is an error in the pricing or description of the Goods.

5.2.3. The Company reserves the right to discontinue any Goods without prior formal announcement or notice. The availability of Goods is subject to change at the Company’s sole discretion.

6. Delivery

6.1. The Company holds the complete right to determine the delivery date for the Goods. Delivery dates provided by the Company are estimates and are not guaranteed. The Company will make reasonable efforts to deliver the Goods within the time frame specified but will not be liable for any delays in delivery.

6.2. Risk of loss or damage to the Goods passes to you upon delivery. Delivery shall be deemed complete when the Goods are made available to you at the delivery location.

6.3. If you fail to take delivery of the Goods within a reasonable time after being notified that they are ready for delivery, the Company may charge you for any additional costs incurred.

6.4. The mode of delivery, delivery charges, and any logistics pertaining to the delivery of Goods shall be determined solely by the Company. The Client shall have no say in these matters. If the Client insists on alternative arrangements, the Company shall not be responsible for any issues arising from such arrangements.

7. Payment

7.1. Prices for the Goods are as stated on the Website or as otherwise communicated to you by the Company. All prices are exclusive of VAT and any other applicable taxes or duties, which will be added at the prevailing rate.

7.2. Payment for the Goods must be made in accordance with the payment terms specified by the Company. The Company reserves the right to require payment in advance or to impose credit terms based on its sole discretion.

7.3. In the event of non-payment or late payment, the Company reserves the right to charge interest on the overdue amount at a rate of 2% per month, or the maximum rate permitted by law, whichever is lower.

7.4. Ownership of the Goods shall remain with the Company until the full purchase price has been paid. Until such payment is made, the Goods shall be held by you as bailee for the Company.

8. Return and Refunds

8.1. You must inspect the Goods upon receipt and notify the Company in writing within 7 days of delivery of any defects or discrepancies. Failure to provide such notice will be deemed acceptance of the Goods.

8.2. The Company will, at its discretion, either replace defective Goods or issue a credit note for the defective Goods provided that the Goods are returned in accordance with the Company’s return policy.

8.3. Goods may be returned for a refund or exchange in accordance with the Company’s returns policy, provided that the Goods are returned in their original condition and packaging.

8.4. Certain Goods may be excluded from the returns policy due to their nature or specific conditions of sale. Details of any such exclusions will be provided by the Company.

8.5. Return shipping costs will be borne by you unless the Goods are defective or not as described.

8.6. The Company provides warranties on certain Goods as specified by the manufacturers. Any warranty claims must be made in accordance with the warranty terms and conditions provided with the Goods.

8.7. The Company makes no additional warranties beyond those provided by the manufacturer and disclaims any implied warranties to the fullest extent permitted by law.

8.8. If any damage occurs to the goods during their return to the company, the company will not be responsible for compensating for either the delivery or the damaged goods.

9. Disclaimer

9.1. The content, sale of goods, products, and services offered on the CSGL website, are provided on an “as is” and “as available” basis. While the Company endeavours to provide accurate and up-to-date information regarding product descriptions, pricing, and availability, errors, inaccuracies, or omissions may occur.

9.2. We make no representations or warranties, either express or implied, as to the accuracy, completeness, or suitability of the information and products and services found or offered on this website for any particular purpose.

9.3. Your use of the Website and reliance on any information or products and services provided is at your sole risk.

9.4. The Company does not guarantee the timely delivery of Goods or uninterrupted, error-free access to the Website. CSGL shall not be liable for any damages arising from the use of the Website, errors in product descriptions or availability, delays in delivery, or issues related to order acceptance, including but not limited to loss of profits, business interruptions, or indirect damages.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, the Company’s liability for any loss, damage, or injury arising out of or in connection with the sale of Goods shall be limited to the value of the Goods purchased.

10.2. The Company shall not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits or business interruption.

10.3. The Company shall not be liable for any failure to perform its obligations under these Terms if such failure is due to any event beyond its reasonable control, including but not limited to natural disasters, war, civil commotion, or labour disputes.

11. Termination

11.1. The company reserves the right to terminate a sale if any payment discrepancies occur on the client’s end, including but not limited to late payments, failed transactions, or discrepancies in the payment amount.

11.2. Additionally, the company may also discontinue the sale if the client exhibits inappropriate or disruptive behaviour, or if the client makes significant changes to their order or terms that are not acceptable to the company.

11.3. In such cases, the company will not be liable for any losses or damages incurred by the client as a result of the termination.

12. Intellectual Property and Use of Partner Information

12.1. Intellectual Property Rights

12.1.1. All images, data, and descriptions related to the products offered by the company, as well as any other intellectual property, are the sole property of CSG. Unauthorised use, reproduction, or distribution of such intellectual property is strictly prohibited and constitutes copyright infringement. The company will take all necessary legal actions to protect its intellectual property rights.

12.2. Use of Partner Names and Logos

12.2.1. The use of names and logos of our partners displayed on our website or in other materials is solely for display purposes. These uses do not imply any endorsement or affiliation beyond the display of our partnership. We do not intend to violate the intellectual property rights of our partners and make every effort to ensure that their intellectual property is used in a manner that respects their rights and interests.

13. Force Majeure

13.1. The Company shall not be liable for any failure or delay in fulfilling its obligations under these Terms where such failure or delay is caused by events beyond the reasonable control of the Company, including but not limited to acts of God, war, terrorism, strikes, lockouts, pandemics, fire, floods, government actions, or any other circumstances beyond the Company’s reasonable control.

13.2. If a force majeure event occurs, the Company will notify you as soon as possible and will take all reasonable steps to minimise the impact on the performance of its obligations.

14. Dispute Resolution

14.1. In the event of any dispute arising out of or in connection with these Terms or the sale of Goods, the parties shall first attempt to resolve the dispute amicably through good-faith negotiations within 30 days of one party notifying the other of the dispute.

14.2. If the negotiations fail, the parties may proceed to binding arbitration, which shall be conducted in accordance with the rules of the Irish Arbitration Association. The seat of arbitration shall be Dublin, Ireland, and the language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on the parties.

15. Governing Law

15.1. These Terms and Conditions and any contract for the sale of Goods shall be governed by and construed in accordance with the laws of Ireland.

15.2. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Ireland.

16. Severability

16.1. If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a competent court or regulatory authority, such provision shall be deemed to be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of the other provisions of these Terms and Conditions.

17. Contact Information:

If you have any questions, concerns, or comments about these Terms or the Services provided by CSGL, please contact us at:
We strive to respond to all inquiries promptly.